Refund and Returns Policy
At AI Dream Gallery (https://learnwithjolly.com), all products sold on this website are digital downloads.
Digital Products – No Physical Returns
Because our products are delivered digitally, we do not accept returns.
No physical goods are shipped.
Refunds
Due to the nature of digital content, all sales are final once the download link has been provided or the product has been accessed.
Refunds will not be issued for:
- Change of mind after purchase
- Failure to review product descriptions before purchasing
- Incompatibility with personal software or devices
- Misuse or misunderstanding of the license terms
Exceptions
We may consider a refund only in the following cases:
- The download file is corrupted and cannot be accessed
- A technical error on our platform prevents delivery of the purchased product
If an issue occurs, please contact us within 7 days of purchase.
How to Request Support
To request assistance, please contact us at:
Email: [email protected]
Please include:
- Your order number
- The email address used for purchase
- A clear description of the issue
We will respond as soon as possible and work to resolve the problem.
Unauthorized Use
Refunds will not be granted if we detect abuse of our refund policy or unauthorized use of our digital content.
Policy Updates
We reserve the right to update or modify this Refund and Returns Policy at any time without prior notice.